Generation Z – eine qualitative Befragung zur Nutzung von Hochschulbibliotheken und Informationszentren
DOI:
https://doi.org/10.5282/o-bib/5906Keywords:
Information literacy, Learning environment, Generation Z, Academic library, University library, Qualitative user survey, COVID-19, Pandemic, Information gatheringAbstract
The ongoing digital transformation of our society is continuously leading to significant changes in the way that academic libraries and information centers offer their services. The Generation Z, also known as the current student and young doctoral generation, is one of the most important user groups of these facilities. However, our knowledge about their working methods, communication channels and expectations is still limited. Therefore, this study conducted personal interviews with members of Generation Z (up to 25 years) in order to develop user-oriented service concepts, systems, and information. The approach was exploratory and participants were interviewed in semi-structured guideline interviews, resulting in 58 online interviews that provide insightful insights into usage behavior. The results were collected during the coronavirus pandemic of 2020 and include many requests and suggestions for improvement, as well as difficulties faced by young adults.
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Copyright (c) 2023 Britta Kressin, Christine Rimland
This work is licensed under a Creative Commons Attribution 4.0 International License.
